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Home > Administration > Subscriber Administration > Adding, Changing, and Removing Subscribers

Adding, Changing, and Removing Subscribers

After the initial group of subscribers is added, you can continue to add, change, and delete subscribers as employees join and leave your company and existing employees require expanded messaging services.


 

Note: The Subscriber screen has three pages. Only pages 1 and 2 are described in this topic. Page 3, which concerns the Automated Attendant, is described in Automated Attendant and Bulletin Boards.

Things to Consider About Adding, Changing, and Removing Subscribers


 
Naming conventions
Be consistent about the format you use when adding subscriber names to your system. Consider how you want to see the names displayed on the screen and in reports. If you add some subscribers in the format last name, first name and some in the format first name, last name, you could potentially add a subscriber twice.
Also keep in mind that a subscriber name with embedded spaces, such as Jane Doe, must be typed using quotation marks, that is, "Jane Doe". We recommend that you do not enter subscriber names with embedded spaces but rather that you enter them in the format Doe,Jane.
Call coverage
To receive call answer messages, subscribers must have the AUDIX hunt group as a coverage point in their coverage paths.
Custom COS
After you assign a COS for a subscriber on Page 1 of the Subscriber screen, the specific options for that COS appear on Page 2 of the Subscriber screen (shown in the Subscriber Class of Service Parameters screen, Page 2). You can then further customize the subscriber's COS options by typing over any data on Page 2.
Avaya Site Administration or AUDIX Data Exchange
(if available)
You can use Avaya Site Administration (ASA) or AUDIX Data Exchange to transfer the name and extension of the subscriber, as well as the command (add, change, delete), to the switch or vice versa.
In addition, you can specify the following other default values to be transferred with the name and extension:
  • To AUDIX — COS, switch number, password
  • To the switch — COS, COR, station type

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